Terms & Conditions
MAKING A BOOKING
Booking is fully secure upon payment of the booking fee, followed by an agreement sent via email by Natalie Ricciardi.
WEDDING MAKEUP BOOKINGS
All wedding make-up bookings require a non-refundable £30.00 booking fee for a bridal party including the bride, or for a bride on her own to cover all administrative costs and secure the date(s) of both a consultation and the wedding. This amount will be deducted from the total balance of 'On-The-Day' wedding make-up.
WEEKEND & BANK HOLIDAY WEDDINGS
Any wedding(s) taking place on a bank holiday Monday or any Friday, Saturday or Sunday throughout the year would require a minimum spend of £240.00 (inclusive of the booking fee, excluding trials and travel costs). This can also be defined as 4 people to include a bride and 3 other adults. In the event where a party member excludes themselves after the booking has been confirmed, leaving the balance below the minimum spend, full payment would still be required even if they are not having make-up applied.
There is no minimum spend required to have make-up applied for a wedding on a Monday-Thursday (excluding bank holidays) however, any party over 5 may require sourcing another make-up artist to assist depending on the time allocated.
PROM & OCCASION MAKE-UP BOOKINGS
All other occasion make-up bookings, including parties and proms will also require a non-refundable £30.00 booking fee which will be deducted from the total balance of 'Day-Of-Event' make-up.
A trial run for any occasion will require a separate payment of £50.00 - £60.00 per person, depending on the occasion. This amount is non-refundable under any circumstances after the service has been carried out, including those related to Covid-19.
All payments for any services provided are to be paid into the nominated account chosen by Natalie Ricciardi at least 7 days prior to a booked appointment which will be shown in the agreement sent via email to the client after the booking fee has been received.
BOOKING FEE EXPLAINED
The booking fee is used to cover the costs of all administrative tasks carried out as well as securing the date(s) of both a trial and the wedding. This is non-refundable and should be sent to the nominated account upon agreement. Failure to send the booking fee will result in the chosen date(s) to be given to the next person or party waiting without prior consent, even if arrangements regarding trials and specifications for the day have already been made.
COVID-19 AND POSTPONING A WEDDING
All confirmed weddings with Natalie Ricciardi having to be postponed due to covid-19 and/or government restrictions will be moved to their new date free of charge, including any trials. In the event where Natalie Ricciardi is not available for the new date requested, the booking fee would still stand as non-refundable, including any payments for trials that have already been carried out.
CANCELLATIONS AND RESCHEDULING A TRIAL
All booking fees are non-refundable and will be treated as a cancellation fee should the client wish to cancel any appointments at any time, including in situations where covid-19 and/or government restrictions are in place. In the event where the client requests the date of a trial run to be moved with less than 7 days’ notice, a 10% charge will be applied to the total cost of the rearranged appointment, except in circumstances where the client is in isolation due to covid-19 and/or government restrictions cause Natalie Ricciardi MUA to temporarily close.
Any bookings where Natalie Ricciardi will be required to travel are inclusive of mileage for up to a total of a 10 miles from GL4 and back (This can also be defined as 5miles each way) Any amount of mileage over this will incur a fee of £0.70 per additional mile, which is added to the total balance of each appointment(s).
HOTEL AND PARKING FEES
In circumstances when parking fees apply, the client will be required to cover the charges when make-up services are being conducted, for example hotel and/or meter parking. The client would also be required to cover the costs of hotel accommodation in circumstances where it is more feasable for Natalie Ricciardi to be closer to the venue or preparation address on the day of the wedding or event.
Natalie Ricciardi requires information on whether the client has any allergies, including allergies to cosmetic products and natural latex. In no event shall Natalie Ricciardi have any liability for incidental, or consequential damages however characterized, for example eczema, sensitive skin and open hair follicles on the eyes.
Natalie Ricciardi reserves the right to take photographic or film records of any make-up applications, and may use the content for promotional and/or commercial purposes. However, this will only be with a clients’ consent.