Terms & Conditions
MAKING A BOOKING
Booking is fully secure upon payment of the booking fee, followed by an agreement sent via email by Natalie Ricciardi.
WEDDING MAKEUP BOOKINGS
All wedding make-up bookings require a non-refundable £30.00 booking fee to cover the costs of administrative tasks and secure the date of the wedding. This amount will be deducted from the total balance of 'On-The-Day' wedding make-up.
WEEKEND & BANK HOLIDAY MINIMUM SPEND
Any wedding taking place on a bank holiday Monday or any Friday, Saturday or Sunday throughout the year would require a minimum spend of £265.00 (inclusive of the booking fee, excluding trials, moving fee and travel costs). This can also be defined as 4 people to include a bride and 3 other adults. In the event where a party member excludes themselves after the booking has been confirmed, leaving the balance below the minimum spend, full payment would still be required even if they are not having make-up applied. This is a strict requirement where Natalie reserves the right to cancel her services with no re-embursment if the minimum spend is not covered.
There is no minimum spend required to have make-up applied on a Monday-Thursday (excluding bank holidays) however, any party over 5 may require sourcing another make-up artist to assist depending on the time of the ceremony.
PROM & OCCASION MAKE-UP BOOKINGS
All other occasion make-up bookings, including parties and proms will also require a non-refundable £30.00 booking fee which will be deducted from the total balance of 'Day-Of-Event' make-up.
A trial run for any occasion will require a separate payment of £55.00 - £65.00 per person, This amount is non-refundable under any circumstances once the service has been carried out. If a party member is no longer able to attend a trial, full payment would still be required unless notice is given no later than 7 days prior to the appointment.
All payments for any services provided are to be paid into the nominated account at least 7 days prior to a booked appointment which will be shown in the clients emailed agreement after the booking fee has been received. Natalie reserves the right to cancel her services for any appointment with no re-embursment if payment is not made within this time.
BOOKING FEE EXPLAINED
The booking fee is used to cover the costs of all administrative tasks carried out as well as securing the date of the wedding. This is non-refundable and should be sent to the nominated account upon agreement. Failure to send the booking fee will result in the chosen date to be given to the next person or party waiting without prior consent, even if arrangements and specifications for the day have already been made.
MOVING FEE EXPLAINED
For weddings where Natalie is required to move from one location to another, a flat rate of £15.00 will be applied to the total balance for the time spent packing away, moving and setting back up again. This is an additional fee separate to the cost of travel.
COVID-19 AND POSTPONING A WEDDING
All confirmed weddings with Natalie having to be postponed due to covid-19 and/or government restrictions will be moved to their new date free of charge up until the end of 2022. In the event where Natalie is not available for the new date requested, the booking fee would still stand as non-refundable, including any payments for trials that have already been carried out.
CANCELLATIONS AND RESCHEDULING A TRIAL
The booking fee is non-refundable and will strictly be treated as a cancellation fee should the client wish to completely cancel any appointment at any time, including in situations where covid-19 and/or government restrictions are in place. In the event where the client requests the date of a trial to be moved with less than 7 days’ notice, a 10% charge will be applied to the total cost of the rearranged appointment, except in circumstances where government restrictions cause Natalie Ricciardi MUA to temporarily close. If a client cancels Natalies services for the day of the wedding with less than 7 days notice, the full remaining balance would still be required.
All travel is inclusive of mileage for up to a total of a 10 miles from GL4 and back (This can also be defined as 5miles each way) Any amount of mileage over this will incur a fee of £0.70 per additional mile, which is added to the total balance of each appointment.
HOTEL AND PARKING FEES
In circumstances when parking fees apply, the client will be required to cover the charges when make-up services are being conducted, for example hotel and/or meter parking. The client would also be required to cover the costs of hotel accommodation in circumstances where it is more feasable for Natalie to be closer to the venue or preparation address on the day of the wedding or event.
PERSONAL INFORMATION & ALLERGIES
Prior to any appointment, Natalie requires information on whether the client has any allergies. A plan will always be set in place tailored to each persons needs however, as the skin can have a sudden reaction to anything, in no event will Natalie Ricciardi MUA have any liability for damages however characterised.
Natalie Ricciardi reserves the right to take photographic or film records of any make-up applications, and may use the content for promotional and/or commercial purposes. However, this will only be with a clients consent.